SD-WAN Global Roll-Out for a Multinational System Integrator

Type of Client:  Systems Integrator

Industry of End Customer: Retailer 

Timescale: 2021 – Ongoing

PROJECT SUMMARY

The client was looking for a reliable partner that could support an SD-WAN rollout for their retail customer globally. Neeco and AIRX were contracted to support the procurement, delivery & installation of network connectivity, and equipment services for the System Integrator and for their end-customer, who is a large multi-national retailer, with 100+ stores worldwide. Neeco’s role focused primarily on the equipment side where the most important process revolved around the design of the solution that included the choice of the right hardware, to ensure that it meets the required functionality parameters. Thus, working as a vendor-agnostic consultant between the client and the equipment vendor. Neeco ensured that the required Bill of Material (BoM) was procured, distributed, and installed. Neeco also offered their expertise to consult the client on all legal and regulatory matters based around the equipment that needed to be authorized in such challenging countries. AIRX’s responsibility concentrated on the procuring and installation of the network services elements such as Internet Access, Broadband & 4G, which was required to connect the various hardware elements including the SD-WAN appliances.

THE CLIENT

The client is a well-known multinational System Integrator, headquartered in Europe. They specialize in delivering end-to-end digital transformation by refining people, processes, and technology. Their services and solutions are built around Managed Network Services, SD-WAN, Cloud Solutions, Contact Centers, and Unified Communications. With their vendor-agnostic capabilities, it allows them to build completely bespoke solutions for businesses on a worldwide scale.  

THE SOLUTION

With the complex timescale, strict requirements, and the risks involved, Neeco and AIRX together approached it as a single project, creating a clear plan that included risk mitigation. A crucial advantage in times of uncertain deadlines and erratic government compliances is the support of a dedicated Project Coordinator provided as part of Neeco’s professional services. For every project, Neeco and AIRX assigned an experienced Project Coordinator with proven expertise in managing deployments and improving delivery processes within a tailor-made approach, that is simple enough to put into practice immediately. While efficiently utilizing the client’s resources, the Project Coordinator was able to manage and help solve problems that occurred. AIRX waswere able to support the client significantly by providing Internet Connectivity such as Dedicated Internet Access, Business Broadband & 4G access, reducing the complexity of the network integration, alongside Neeco’s well-established relations with top SD-WAN manufacturers & warehousing capabilities. With regular reports available through ProTrack to monitor the progress of the project, the client remains assured that Neeco and AIRX are providing them the confidence they need to fulfilfulfill the services.

AIRX’s expertise in delivering global connectivity solutions ensured the network services that underpin this project were procured and installed to meet the overall project timescales. By working with several different local partners across 50+ countries, AIRX has the flexibility to tailor the services for each site, coordinating deliveries with its clients, and partners. It was imperative that the technical elements required for the seamless integration of all the hardware components complied with all territory laws.

Based on the combined expertise and knowledge of working on these types of projects, along with the requisite technical knowledge and skills, Neeco and AIRX were selected to design, procure, and deliver the ICT and network integration services, across 100+ locations to roll- out the new SD-WAN infrastructure. Together, Neeco and AIRX services complement each other in all operations, across multiple sites irrespective of how diverse the environment is.