Hardware Maintenance

Neeco ensures the coverage our Clients require for each device with flexible faulty hardware replacement options, including 2-hour, 4-hour, and next-business-day (NBD) advance replacement.

The key features of Neeco’s hardware replacement solutions include:

A single point of contact

Worldwide coverage

OEM-based and Neeco support

Co-terminus additions and deletions

Support of EoL and EoS equipment

Global Spare Parts Management
 

Spare parts management services ensure the availability of critical spare parts in case of equipment failures. Neeco manages spare parts storage and replacement procedures to provide spares from an extensive worldwide network of Neeco local depots and large regional hub locations. Through the spare parts management service, Neeco provides Clients with systematic and highly effective global hardware maintenance solutions to minimize network downtimes.

As a part of the service we provide:

Spare parts logistics securing agreed SLAs

Inventory management and reporting

Spare parts stocking solutions

Spare parts identification and forecasting

Performance monitoring and analysis

Return merchandise authorization (RMA) handling processes

Equipment and technologies we support include:

Networking Equipment: switches, routers, servers, modems, wireless equipment, cables

Core Network and Data
Center Equipment: 
servers, software, storage, power distribution

Advanced Networking Technologies: security, collaboration, mobility, data center 

End User-Facing Corporate Equipment: conferencing solutions, desktop applications, industry- specific terminals

New and Emerging Technologies: SD-WAN products, IoT and M2M equipment

Related Software and Applications: operating systems, firmware, utilities, management tools, databases, specific business applications

Personal Devices and Products: laptops, phones, tablets, etc.

Transmission Equipment: fiber, wireless connections, transceiver stations, local loop technologies

Any questions?

Contact our Sales Representative