Maintenance and Support
Neeco provides comprehensive and highly efficient post-implementation care for client assets and deployed products. Our solutions cover every possible aspect of maintenance support, with everything unified under a single contract, and Neeco as a single point of contact for services in more than 160 countries worldwide. The support models we offer are designed to fulfil the diverse expectations of our clients, and the wide range of demands they present.
Why go with Neeco?
Clients we support:
Neeco's Maintenance and Support Services
Neeco Service Desk
Neeco’s multilanguage Service Desk provides comprehensive proactive and reactive support and establishes a single point of contact for consistent and reliable round-the-clock service.
Neeco ensures the coverage our clients require for every device in their infrastructure with flexible faulty hardware replacement options.
On-Site Technical Support
Neeco engineers can provide complex preventive and corrective on-site maintenance nearly anywhere in the world.
Outsourced Help Desk
We provide friendly, efficient, and consistent Outsourced Help Desk Services for our clients, end users, and their internal employees.
Remote Support and Monitoring
Neeco’s Remote Technical Support Services are an integral part of a complex post-implementation solution.
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