Hardware Maintenance
Neeco ensures the coverage our clients require for each device with flexible faulty hardware replacement options, including 2-hour, 4-hour, and next-business-day (NBD) advance replacement.
The key features of Neeco’s hardware replacement solutions include:
A single point of contact
Worldwide coverage
OEM-based and Neeco support
Co-terminus additions and deletions
Support of EoL and EoS equipment
Global Spare Parts Management
Spare parts management services ensure the availability of critical spare parts in case of equipment failures. Neeco manages spare parts storage and replacement procedures to provide spares from an extensive worldwide network of Neeco local depots and large regional hub locations. Through the spare parts management service, Neeco provides clients with systematic and highly effective global hardware maintenance solutions to minimize network downtimes.
As a part of the service we provide:
Spare parts logistics securing agreed SLAs
Inventory management and reporting
Spare parts stocking solutions
Spare parts identification and forecasting
Performance monitoring and analysis
Return merchandise authorization (RMA) handling processes
Equipment and technologies we support include:
Networking Equipment: switches, routers, servers, modems, wireless equipment, cables
Core Network and Data
Centre Equipment: servers, software, storage, power distribution
Advanced Networking Technologies: security, collaboration, mobility, data centre
End-User-Facing Corporate Equipment: conferencing solutions, desktop applications, industry- specific terminals
New and Emerging Technologies: SD-WAN products, IoT and M2M equipment
Related Software and Applications: operating systems, firmware, utilities, management tools, databases, specific business applications
Personal Devices and Products: laptops, phones, tablets, etc.
Transmission Equipment: fiber, wireless connections, transceiver stations, local loop technologies
Get in touch with us
Feel free to use the form or contact us
directly via email or phone.
info@neeco.com
+44 203 290 99 09
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