Neeco Maintenance: We Cover Everything

When it comes to network hardware support and maintenance, original equipment manufacturers (OEMs) cover their latest equipment and solutions. For some companies, this seems to work just fine. It’s just a matter of upgrading to the newest hardware as soon as it’s available, and never falling behind on completely upgrading their entire infrastructure. However, this is obviously very expensive, and quite often unnecessary. 

BUT WAIT, THIS MIGHT GET COMPLICATED....

So what about when it comes to providing maintenance and support for all 1,000 phones across different regions of the world? Sure, you can have a deal with Apple for the newest iPhones, and another deal for the older iPhones with a third-party provider, and then another deal with another provider for all the Android phones. Then what about the differences in support from region to region, or what about your employees in remote regions? This is already looking difficult, and might even require a whole new department to take care of it. 

THAT’S WHAT NEECO DOES.

While we don’t provide support for smart phones, we do provide OEM maintenance for network equipment from the world’s top manufacturers, as well as our own Neeco maintenance for products that have reached their End of Life and End of Support terms and are no longer covered by OEMs. If your company has vast network infrastructure, with sites scattered across multiple regions, and equipment from different vendors, at different stages of the product life cycle, we can cover it all.

This means clients can rest assured that all their network hardware will be covered if anything goes wrong. Our fast service level agreements minimise network downtimes, and we are a single point of contact for anything they might need. Our global network of local partners allows us to provide comprehensive maintenance in over 160 countries worldwide, including hard-to-reach and remote regions. We communicate with everyone and coordinate everything, our clients just talk to us.