End-user computing is undergoing its most significant transition in recent decades as focus moves from technology to the business results it delivers. We are facing centralization of global computing, introduction of innovative tech tools, and new access demands to corporate resources, with increasingly demanding end-users looking for consistent, simple to use solutions. These trends require new ways of understanding and supporting technology end-users. Neeco can significantly improve the confidence end users have about their IT ecosystems, decrease the time IT administrators need to spend on equipment maintenance and asset management tasks, reduce internal costs, and improve employee productivity.