CUSTOMER  SERVICES COORDINATOR

Mumbai, Maharashtra

Remote

We are looking for a candidate who would like to use and deepen his or her knowledge of customer service. We're looking for someone who wants to use English language at work on everyday basis. We offer a position that allows great flexibility of time in 24/7 shifts.

Currently we are building a new team in India, with headquarter in Czech Republic. All support will be provided, team leader is in India. 

As Customer services coordinator, you will:

  • be the first point of contact for any customer’s requirement or request.

  • maintain thorough knowledge of the customers and our services

  • ensure client satisfaction by meeting their defined requirement

  • perform other duties as identified and ensure client satisfaction

What you should have:

  • Experience in international customer service

  • Technical or ICT knowledge is a big advantage

  • Advanced knowledge of English

  • Excellent communication and organization skills

  • Flexibility to work on 24/7 shifts

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Required)
  • technical or/and ICT: 1 year (Preferred)

Education: Secondary (10th Pass) (Preferred)

Work Remotely: YES_OCCASIONALLY

Apply now