We are looking for a candidate who would like to use and deepen his or her knowledge of customer service. We're looking for someone who wants to use English language at work on everyday basis. We offer a position that allows great flexibility of time in 24/7 shifts.
Currently we are building a new team in India, with headquarter in Czech Republic. All support will be provided, team leader is in India.
As Customer services coordinator, you will:
be the first point of contact for any customer’s requirement or request.
maintain thorough knowledge of the customers and our services
ensure client satisfaction by meeting their defined requirement
perform other duties as identified and ensure client satisfaction
What you should have:
Experience in international customer service
Technical or ICT knowledge is a big advantage
Advanced knowledge of English
Excellent communication and organization skills
Flexibility to work on 24/7 shifts
Job Type: Full-time
- Customer Service: 2 years (Required)
- technical or/and ICT: 1 year (Preferred)
Education: Secondary (10th Pass) (Preferred)
Work Remotely: YES_OCCASIONALLY