Field Assistant App

Powering the global Field Services Management intelligence

Field Engineering ServicesNeeco Field Assistant is a mobile-based application developed by Neeco to efficiently manage global field services we provide for our Clients.

To answer the growing demands for field support and its increasing diversity, together with the operational goal of field technicians management in real time, Neeco has created a unique platform that offers smarter cooperation between Neeco Project Managers and Coordinators and Neeco’s workforce at customer sites.

With a central server-side IoT platform and Neeco Field Assistant (NFA) application installed on our technicians’ mobile devices, we ensure that we are fully aligned with Client expactations on quality and procedural aspects of management of field operations, securing precise control and real-time information exchange between local technicians and centrally positioned coordinators. And as sustainability is of key importance for us, we ensure we are ready to keep scaling up numbers of transactions for the future through utilization of newest technologies.

Our predictions, based on evaluations of the existing situation and solid insight into the technology and market size developments, calculate a 120 - 135% year-to-year growth in field support demands we should be supporting between 2018 and 2025. And we are happy to say, we’re ready!

Key Features

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Designed and developed by Neeco’s European Institute of Enterprise IoT Solutions, the speciality group focusing on development and practical application of critical techno-logy advancements into the enterprise’s daily operations

Many features for agile field services managent, such as unified communication support, document and information exchange, and document and photo scanning

Central graphical tools for easier and more dynamic planning, scheduling,
and service management

Full integration with Neeco ProTrack, and industry best practise processes and work-flow

Server-side IoT platform connected in real time with
technician’s NFA app, bringing scheduling,
dispatching, and service management into
a single platform

Client-side Android and iOS
‘Neeco Field Assistant’ (NFA)
application communicating with
our server over secure hannels

Embedded GPS support for field
workforce navigation and tracking
excellence

Field Engineering Services

Key advantages for Neeco and our Partners

  • Increased control over the workforce’s timely approach and punctuality
  • Faster, more efficient and fully controlled document and information
    exchange between activity stakeholders
  • Improved productivity through the implementation of GPS-based
    technician navigation to target location and position monitoring
    features
  • Proactive approach through the platform’s neural-based networking
    features the ability to predict possible delays and implementation
    issues before they actually happen
  • Faster identification, analysis, and resolution of issues that arise
    during field activities
  • Immediate access to post-activity results and accompanying
    documents, photos, and site visit reports

Download

Neeco technicians can download free app from
the Apple App Store or Google Play.

Our ultimate goal is to provide everything our Clients need for successful deployment of global networking solutions. Through our expertise in the field of technical and local environment knowledge, we are able to deliver, deploy, and maintain ICT solutions worldwide, cost effectively, and in the shortest lead times.