Multilanguage 24x7 Service Desk

Service Desk operations are the key part of Neeco’s support solutions.

The service desk operations establish a single point of contact for all users in order to provide customer services and to ensure that the service levels provided meet expectations by offering response, action, feedback, and solutions. Typical services include remedial support for critical network failures, and urgent quote or order requests.

Neeco’s Service Desk is situated in Europe to achieve the required quality of services through skilled personnel participating in service provisioning. Our Service Desk is available around the clock for contractual as well as T&M request.

Simplify your operations and focus on your core business to expedite ROI and offer a better experience for your customers.